“Are you sitting down?”

The morning was thrilling with our new cabinets arriving. Just pulling them in the house was a huge, two-hour effort. A few hours in, the crew had a problem: some of the cabinets were too tall and the trim was also too tall. Those were reasonably easy fixes. Later in the afternoon, the complications led to swear words (not from us).

Apparently, the measurements didn’t add up. As the crew installed the amazingly beautiful cabinets, it was clear that they did not quite fit. This whole problem is a serious concern for us, but we aren’t making any judgements until we get work around(s) and other ideas. Part of the reason we hired these contractors is that we know they will make it right, even if we don’t know how, right now. Why are we confident when they caused the problem? Their reputation depends on good results. And then…

I will exclude the comments from the workers that implied that crew members had to make hopeful designs work while designers held no accountability. I can imagine how frustrating this is for the skilled workers.

We look forward to a solution and have encouraged the team to be creative because we care about the overall outcome, not WTF. At the same time, we are extremely disappointed in the fact we will lose significant features of our new kitchen.

I would post pictures of the newly installed, and beautiful, cabinets, but storing some of the wood that cannot be used on top of the cabinets, as well as tools workers will use tomorrow make them less than clear.

I will end this with the fact that the thrilling elements of a renovation are, in reality, the moments of reality that might result in “are you sitting down” moments. But I know that the thrill is right around the corner.